.Five9 (FIVN) has been actually rewarded the 2024 Aragon Research Innovation Honor for Artificial Intelligence Connect with Centers and also called an Innovator in pair of Aragon Research study Globe reports: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Contact Facility, 2025. The firm was actually realized as the absolute most critical supplier in the artificial intelligence Representative Platforms report.At the primary of Five9’s development is their vision for The NEW CX, where AI Representatives and AI-empowered Person Professionals team up to supply hyper-personalized customer adventures. The business just recently offered brand new improvements featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use of modern technology in market advancement and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Agents AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise called a Leader in The Aragon Research Globe for AI Broker Platforms in the ICC, 2025 and Aragon Analysis Globe for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has been actually called a champion of the 2024 Aragon Investigation Advancement Award for AI Contact Centers. Additionally, Five9 has been called a Leader in 2 Aragon Research study Entire world files: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025. This recognition from Aragon Analysis highlights Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 record openings Five9 as the most
strategic provider measured in
the record, realizing Five9 s key eyesight for AI-driven development in CX. At the center of this technology is Five9’s outlook for The NEW CX where AI Agents and AI-empowered Human being Brokers work together to deliver hyper-personalized, simple consumer knowledge. By equipping organizations to provide transformative consumer communications while decreasing prices and strengthening productivity, Five9 is actually establishing brand-new requirements for AI-powered remedies in the connect with facility field.
AI is actually foundational for creating extraordinary client adventures, as well as we are honored to be pinpointed by AragonAnalysis as innovative for our attempts to propel the smart connect with center ahead, claimed Jonathan Rosenberg, Principal Technology Policeman and Head of AI, Five9. Our focus has been actually, and will remain to be actually, helping businesses supply those adventures with easy-to-use tools as well as capabilities. Along with each brand new development, our company take a step forward for both Five9 and also for the field in its entirety.
The Aragon Research Technology award identifies suppliers leveraging speculative use of technology to not simply conform as markets alter, yet to proactively disrupt and also educate exactly how their markets will develop. Five9 was officially presented along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards ceremony.Five9’s commitment to advancement, particularly its own vision for combinationing AI Agents and also AI-empowered Human Professionals, is specifying a brand new requirement for exactly how companies can easily deliver hyper-personalized and also smooth customer adventures, claimed Jim Lundy, Founder, CEO and Lead Expert, Aragon Research Study. This honor and document id improves Five9’s devotion to supplying artificial intelligence advancements for CX.
Earlier this year, the business launched brand-new improvements, including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Professionals, that change the technique firms come close to CX, steering better end results for each clients and agents. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, supplies a thorough room of remedies to electrical power AI-elevated client knowledge that provide far better service outcomes and Carry Delight to CX.
Our combined cloud-native offering allows hyper-personalized customer adventures and more enabled staff members, creating every client communication extra connected, effortless, and individual. Relied on through 2,500 +consumers and 1,400+ partners globally, Five9 unites the electrical power of artificial intelligence, our system, and our folks to drive AI-elevated CX.For more information, see www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Legal rights Reserved.
The identity of an Aragon Investigation award victor is actually certainly not a promotion by Aragon Research of any sort of vendor, item, or even service. Scenery resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What primary honors did Five9( FIVN) win in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Investigation Innovation Honor for AI Connect With Centers as well as was named a Forerunner in two Aragon Investigation Entire world files: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand new AI products carried out Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to enhance consumer adventure management.How performs Five9’s( FIVN )NEW CX sight influence customer service? Five9’s brand-new CX sight mixes artificial intelligence Representatives along with AI-empowered Individual Agents to supply hyper-personalized, straightforward clientadventures while lessening expenses and enhancing productivity.
What was actually Five9’s( FIVN) key job in the Aragon Research study Globe 2025 record? Five9was actually placed as the best critical provider in the AI Agent Platforms in the ICC, 2025 report, identifying their strategic sight for AI-driven technology in CX. When performed Five9( FIVN) receive the AragonStudy Technology
Honor
?
Five9 was actually officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.